Refund Policy

We do not offer a money-back guarantee. We would rather let you judge for yourself without charging you anything: the free tier lets you produce real deliverables from your own documents, and decide afterwards.

A subscription is billed monthly, with no commitment. If the product stops working for you, you cancel, and nothing is charged the following month.

You can cancel at any time from your settings, without writing to us. Cancellation takes effect at the end of the period you already paid for: you keep the service until then, and the month under way is not refunded pro rata.

• Billing errors,A double charge, an amount that does not match the plan you subscribed to, or a charge after cancellation are refunded whatever the date. That is not goodwill, it is a mistake on our side or our merchant of record's. Report it to contact@augmente.io, we reply within 3 business days.
• Whatever the law gives you,Depending on where you live, you may have a statutory right of withdrawal. Our merchant of record, who sells the service and issues your invoice, applies it under their own buyer terms, and we do not stand in the way. Their decision overrides this page.

• A subscription you have used,Every deliverable you produce costs us real money, spent the moment you ask for it. A month you have used is not refunded, not even in part.
• The current month,Cancelling applies to what comes next, not to the period already paid for.
• The free tier,Nothing is charged there, so there is nothing to refund.

A subscription ending does not end your data. You keep reading and exporting your deliverables for 30 days. The full retention periods are in our privacy policy.